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"Excellent care and service, efficient and..."

About: Nottingham University Hospitals NHS Trust - City Campus / General surgery

I was admitted to the theatre admission lounge (TAL) for an outpatient visit for knee surgery.

(22/11/17) The admission process was quick and easy and home communication was excellent.

I was given a private area with comfortable lounge chair and basic entertainment for my duration.

The staff were well organised and informative and my pre-op procedures were done quickly and orderly with a fantastic physio advice session.

I was well prepared for what I had to do and informed accurately when I would be seen and operated on.

My surgery went quickly and my recovery was quick and I was discharged quickly with my own urgence.

All staff were truly operating to the best of their ability with the equipment and resources given to them and I would not think twice about any future treatment for myself or anyone I know.

Every member of the TAL, theatre team and admin team should be truly proud of themselves! 10/10

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Responses

Response from Nottingham University Hospitals NHS Trust 6 years ago
Nottingham University Hospitals NHS Trust
Submitted on 27/11/2017 at 12:33
Published on Care Opinion at 13:07


Thanks for sharing your feedback. It’s kind of you to do so. I have shared your feedback with the team.

Wishing you a speedy recovery.

Joanna Curtis, Ward Sister

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