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Friendly and attentive nurses at endoscopy

Posted By Ladybank Bhoy

"Friendly and attentive nurses at endoscopy"

About: Victoria Hospital / SEAL (Surgical Elective Admission Lounge)

(as the patient),

Made to feel relaxed on arrival. Nurses explained the procedure clearly.

Nurses in the examination room were very friendly, talkative and humorous throughout the examination. Paid close attention to the one point where I was beginning to feel sweaty/irritable and resolved the situation very well.

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Responses

Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 6 years ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife

Submitted on 01/12/2017 at 11:32
Published on Care Opinion at 12:37

picture of Sandra Connelly

Dear Ladybank Bhoy

Thank you for taking the time to post your comments on Care Opinion following your recent procedure.

It is nice to hear that you felt relaxed and the nurses offered a good explanation of your Endoscopy.

Patients can react differently when having any procedure and it is good to hear that the nursing staff responded quickly to your needs when you began to feel "sweaty/irritable".

I will pass on your kind comments to the staff and also hope that you have fully recovered.

Kind regards

Sandra

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