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"crosshouse 3e"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Very well looked after. Staff all very helpful.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 04/12/2017 at 17:20
Published on Care Opinion on 05/12/2017 at 11:59


picture of Eunice Goodwin

Dear mayjk99,

'Very well looked after' is a very welcome thing to hear. Thank you so much for sharing this with us. I will pass this to the team; I am sure they will be delighted that you found this to be the case on your recent stay with them.

I hope you are well on the way to recovery,

best wishes,

Eunice

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