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"Unprofessional"

About: Doncaster Royal Infirmary / Gynaecology

Firstly the number for this department doesn’t work, also yesterday in my consultation my most recent notes wasn’t taken into consideration and I got told I had IBS by just a visual, I have endometriosis, they would of know this if they read my notes, got told to go home manage my pain by medication and take fibergel. Not to mention the dr yawning all the way through and sticking a wrong address on my notes, a co worker then took them off and said the details need to be correct. I left feeling frustrated and angry to the service I received. Very shoddy and poor and I will no longer be using this department at Doncaster.

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Responses

Response from Doncaster Royal Infirmary 5 years ago
Doncaster Royal Infirmary
Submitted on 08/11/2018 at 11:41
Published on nhs.uk at 12:06


Thank you for taking the time to post your experience of Doncaster Royal Infirmary. We are truly sorry the standard of communication and attitude of some members of staff were not of the standard we would expect. We pride ourselves on the high quality of care delivered by our staff and are disappointed that this was not the case in your situation.

I will share your comments with the senior staff who will discuss with the department.

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