This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Tiptree doctors"

About: Tiptree Medical Centre

I have quite recently moved house as I have had a baby, meaning I have changed doctor surgerys. Since having my daughter I've been backwards and forwards to the doctors quite a lot as I had a few complications after giving birth and for regular check ups. The surgery have recently made a few changes to the system, which involve phone appointments. Well for me this has been really helpful as I don't drive. So a few weeks ago I phoned the surgery for an appointment which I was given over the phone. I was told I would receive a call back from a doctor that morning which I did. I spoke with the doctor and prescribed me antibiotics over the phone which would be ready for me to collect straight away. I found this so much easier than having to sit in the waiting room with my daughter for the appointment then have to go and get my antibiotics.

If the doctor feels they need to see you for a face to face appointment once they have spoken to you on the phone and heard to the problem is then the doctor does. I have no issue with the new system, as it really benefits me.

Also this morning I went in and saw the nurse for a blood test and while I was there I asked if they would mind prescribing me some more of my contraceptive pills. The nurse had no problem with this and was happy to help me, which it did do a lot as it saved me having to make another appointment.

I am very happy with my new doctor surgery

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tiptree Medical Centre 6 years ago
Tiptree Medical Centre
Submitted on 28/12/2017 at 15:26
Published on nhs.uk at 16:31


Thank you for your comments, it is very good of you to have taken your time to write about your experience and how pleased you are by our service. Your positive comments will be shared with the team.

Gill Scott

Practice Manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k