"Grateful"

I visited the BPAS clinic last year and opted for medical management for my termination. Firstly, I would like to thank all the staff for their kindness. However, there was one issue. When I went in to be scanned my partner was left in the waiting room. At this point I didn't realise that I was going to be scanned. I was under the impression that my partner would be involved in all aspects. I went to the scan alone- prior to our appointment we had discussed the importance of the scan to us both. So him being left out on this very important aspect has left the healing/grieving process more difficult. The member of staff who scanned me was very nice and this isn't a personal attack. I just think staff should be more wary. I am very grateful for the care I received It was5*. Thanks again for making a difficult time more easy.