"Worst night of my life"

After gall bladder surgery at cramlington hospital I was transferred to ward 7 at rake lane. The walk from carpark to ward took 7 minutes. Thank god i was in a chair. On arrival the admin staff were chatting and when the ambulance driver asked where I was going, one of them just pointed over their shoulder. I was left on the ward and waited on the bedside chair for 15 minutes before a nurse came along to see me. I was given painkillers and fluids and left alone. The staff seemed bored and with a couldnt be bothered attitude. The food was terrible. I didn't eat a thing in The day and night I was there. The domestics served breakfast the next day and a slice of cold toast was tossed onto a plate and given to me. Needless to say I didn't eat it. The ward was noisy and one of the toilets were blocked and out of order. 2 toilets for an entire ward. The smell was disgusting. I closed the curtain around my bed and a nurse came along and pulled it open in spite of me complaining. I went to the loo and there was a bowl of faeces on the floor. I was almost sick. The domestic looked at me like it was no big deal and i was overreacting. For it to be recovery ward the noise and activity was ridiculous. I didn't sleep a wink because 1 of the patients talked constantly in her sleep. I couldn't wait to get home. Worst experience of my life. Will never use that hospital again. They could learn a thing or 2 from cramlington.