My Doctor recently referred my for a gastroenterology outpatient appointment, I received a letter with a number to call the choose and book service, DART.
I was told the most appropriate place for me was Launceston hospital and the next available appointment would be in December. I had to take the whole day of work and struggled through some very poor weather to attend this appointment.
When I arrived I was told that the appointment had been cancelled and they has tried to phone everyone, but I had not received a call or subsquently any letter.
The next available appointment was in a months time, I did call DART to see if I could get one sooner and was told they would definitely call me back by a certain date, which has now passed with no call.
Having to take the whole day off work is really inconvenient and I feel it would not of proven too difficult to call me and let me know about the cancellation.
"When I arrived I was told that the appointment had been cancelled "
About: Cornwall and Isles of Scilly PCT Cornwall and Isles of Scilly PCT St. Austell PL25 5AS Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Handy960 (as ),
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