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"Thank you"

About: The Tunbridge Wells Hospital

My elderly mother was rushed into hospital on 18/11/17 she was initially treated in resus. She was very poorly with sepsis.

I was over whelmed by all the staff that was involved in my mother’s care. I can not fault the professionalism everyone portrayed, yet remained balanced with humanism. I feel my mother was treated with the utmost respect and warmth byThe nurses, porters and the doctors especially.

The NHS continually appears to be under criticism and in cases rightly so. Yet the people that count in the service are simply amazing and should be acknowledged.

Thank you so much to all involved in my mother’s care, you are ??????‘S.

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Responses

Response from The Tunbridge Wells Hospital 6 years ago
The Tunbridge Wells Hospital
Submitted on 20/11/2017 at 16:26
Published on nhs.uk at 17:32


Thank you for taking the time to review your mother's care whilst at Tunbridge Wells Hospital. We were delighted to read that she was treated with compassion and professionalism and hope that she is recovering well. We will pass on your thanks to the Matron for Emergency Care. With Kind Regards, the PALS team.

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