"No humanity"

Thank you for your email and I am sorry that you have had such a poor experience at one of our hospitals.

Could you please email me your

full name -

Date of Birth -

Date and time of visit -

Could you email these details to martin.bowler@imperial.nhs.uk

Can you also please copy and paste the review below into the email so I can locate you on the system.

I was taken from an ambulance with a wheel chair to st mary hospital.After i was seen form the Accident and emergency they sended me to Cco department with a wheelchair chair ad i cannot Walk. The staff at the Cco are very rude and a Doctor show no humanity. This doctor told me why are you here? I told the doctor the accident and Emergency took me there with a wheel chair. But they took the wheel chair back with them so i couldnt Walk proparly.i told the doctor i need to ve dee and to gave some ex ray as the nurse of the accident and Emergency told me i was going to do. The doctor told me that there are no machine that idea ex ray and that i needed to go back up stair. I told the doctor i cant walk and that i needed help to hey up stair. The doctor Sayed i need it to go there by my self. I told the doctor that the only way i could was by crolling. The doctor sayed i need it to leave the room right there and then. I sayed the doctor they could gave me some pian killer and the pain was getting worse.also i asked the doctor if they could put a bandage on my leg as i felt more secure with something holding my leg. He told me this is NHS dont you know the money are cutted off and that if i need 1 tablet of pain killer i should go to Tesco and buy it. I was shoked. The doctor continue to ask me to leave when i was telling the doctor i couldnt Walk. Their voice was like they wanted to intimidate me. And i was.i dont understand their behavior Why the doctor did this to me as a Hill patient.i never couldnt imagine to have this horrible experience from a doctor. I was especting someone with Humanity. In the end the doctor called 3 security staff which took me up stair stair to accident and Emergency which a very once nurse saw me and they were very and i say very very Human towards me been tho the doctor Call security. I was sent at accident and Emergency to have some ex ray.then the doctor sended me back down stair and that doctor cannot refuse to see me. So the accident and emergency called the reception down the cco which told them to take me there. There then i was take again down stair with a wheel chair but the doctor refused to see me. The receptionist who told the nurse to take me there the second time was laughing and asking me why d id i fell' down the stair and how did it happen but i told them already the first time i was take there so i didnt understand they was laughing at me. I told them that i dont want to discuss my personal problem in front of people that were there seating with me on the waiting room.itold per that this is not a teater that people come there to play and laugh and that i came there to be seen by a doctor and i wanted to go home after that. It seems line this nurse was enjoying the drama and form per was an intertaiment. The nurse looked bored and professional. And i think this behavier has happened and Will happen to another patient again if no ine does anything about it. Any way has the doctor refused again to see me i was send upstair again.i am stili here attually. I cane there at 7,30pm and is Now 2,26 am.

Kind regards

Martin