This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent service"

About: Worcestershire Royal Hospital / General surgery

After a 111 call on Sat 11th November with severe right hand side adomonal pain I was sent to A and E. On arrival they said it would be an 8 hour wait but that there was a doctor on duty who maybe able to help. Within 10 mins I was seen by a lovely doctor who realised that I might have appendix problem. Transport was organised and I was admitted to a bed on BEECHES ward. Staff made me welcome and after a doctors round was set up with a drip and painkillers. I was wheeled twice down the corridor by friendly porters for X Ray's and ct scan. Consultant. Visited after the X Ray to say it looked like appendix ,which was confirmed after ct scan. Theatre staff appeared and explain procedure and by 6 I was down in theatre. Back to ward at 9, where I was constantly monitored. On sun morning visited by consultant to inform me how it went and that I should be able to leave Monday.

All the staff on the ward worked hard giving care to each patient, turning beds around and making sure we were all fed and watered. I could not have been given better care.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital
Submitted on 06/08/2018 at 14:53
Published on nhs.uk at 15:06


Dear Sir/Madam,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for General Surgery so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 34709.

Regards,

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k