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"Can’t thsnk you all enough!"

About: The Walton Centre NHS Foundation Trust

I was admitted as an emergency in May 2017 from Bangor hospital with a brain haemorrhage. I received the very best of care whilst treated on Dot ward. I have since returned for an outpatients appointment in October and again utmost time and patience whilst my recovery was discussed and a planned angiogram appointment would be the followed up . I received the telephone call one week ago asking me to come to the Jefferson ward today 17th November. I have to say that I was terrified about this procedure as a control freak I don’t like letting go!. From the moment I arrived (early at 7-30 ) everyone within the department / hospital greeted us and spoke asking us if we were ok . Check in was speedy and I was in the ward quickly. All the staff were kind, considerate and I was treated at all times with great dignity. Everything was explained thoroughly and when I went down for the angiogram the radiographer and medical staff/ doctors were absolutely fantastic. Thank you for allaying the fears of a terrified 66 yr old.

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Responses

Response from The Walton Centre NHS Foundation Trust 6 years ago
The Walton Centre NHS Foundation Trust
Submitted on 20/11/2017 at 10:09
Published on nhs.uk at 10:32


Thank you so much for your feedback. We are delighted to read about how well you were looked after. We are very proud of our staff and we will share your feedback with them.

If you would like us to share your feedback with any particular staff, could you please pass on their details to our Patient Experience Team on 0151 556 3088 or by email to PatientExperienceTeam@thewaltoncentre.nhs.uk

We can't thank you enough for your feedback!

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