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Day case surgery

Story from nhs.uk

"Day case surgery"

About: Mid Yorkshire Teaching NHS Trust

Yesterday I went to pinderfields to have a procedure, the nurses and healthcare assistants were very caring and attentive. I ended up been admitted to a ward as in a lot of pain. The nurses and HCA were amazing. Shame I couldn’t say the same about the consultant, spoke to nurse who was looking after my well-being like something they’d trodden in. So rude and obnoxious, think they thought they were something special. Sorry to rain on their parade but the nurses are the real work force of the nhs.

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Responses

Response from Mid Yorkshire Teaching NHS Trust 6 years ago
Mid Yorkshire Teaching NHS Trust

Submitted on 20/11/2017 at 08:26
Published on nhs.uk at 09:32

Thank you for taking the time to post your comments on NHS Choices.

It is encouraging to hear what a positive experience you had and I am pleased to hear how the nurses and healthcare assistants were attentive to your needs.

I will pass on your comments to the team.

However, I am concerned to read about the Consultant and I am sorry if this made you feel uncomfortable at any point.

I will forward this onto the service to raise at their next team meeting.

Thank you again and I wish you well with your recovery.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

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