This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

EPU & Day Surgery

Story from nhs.uk

"EPU & Day Surgery"

About: Royal Bournemouth General Hospital

I want to share my appreciation and thanks for the high quality care I have experienced whilst attending various appointments over the past weeks at Bournemouth Hospital.

The staff on the EPU treated me with sensitivity and kindness, providing compassionate support. Access to support and advice was easily available both verbally and written info. They are running a very efficient service and are lovely caring staff.

In day surgery again all the staff were very friendly and treated me with dignity and respect at all times, from the Anaesthetic, doctors, theatre & recovery nursing staff. In particular a student nurse who looked after me when I was there.

No one wants to be in the hospital however in the circumstances, the caring and experienced staff made everything a lot easier.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Bournemouth General Hospital 6 years ago
Royal Bournemouth General Hospital

Submitted on 20/11/2017 at 13:10
Published on nhs.uk at 14:31

Dear Anonymous

Thank you for your kind feedback regarding your recent visit and we are pleased to hear you felt well cared for and treated with dignity and respect.

As you say it is never easy being in an unfamiliar environment like a hospital and having the little touches of care and compassion can make such a difference in difficult circumstances.

Your comments will be passed on to the teams you have mentioned as they will certainly appreciate your feedback.

We hope you have all the care and support you need from family and friends while you are recuperating.

Regards

Patient Engagement Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k