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"Gastroenterology"

About: Queen's Hospital (Romford)

I went for a Gastroscopy and Colonoscopy examination at Queens Hospital earlier in the week. From the moment I entered the Clinical Diagnostic Unit Ward to the moment I was discharged, the service and professionalism of all the staff was exemplary. The Gastroscopist explained what was going to happen and as I was conscious throughout, I could see on the monitor the colonoscopy examination which was explained when I asked questions. The supporting staff were also very good and made me feel relaxed throughout. This is undoubtedly the best experience I have personally had at Queens.

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Responses

Response from Queen's Hospital 6 years ago
Queen's Hospital
Submitted on 20/11/2017 at 18:15
Published on nhs.uk at 19:31


Thank you for taking the time to provide us with your feedback, I am so pleased to hear that the service you received from the staff was exemplary. I am also very pleased that all of the staff made you feel at ease. I will pass your feedback onto the team so that they are aware of your kind words. Once again, thank you for taking the time to make us aware of your experience.

Kind Regards

Caroline Moore

Divisional Nurse Specialist Medicine

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