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"Visit to A and E"

About: East Surrey Hospital

I visited A and E with my daughter. She was suffering with abdominal pain and gastrointestinal problems.From the outset we were very well looked after and lots of tests were done by friendly professional staff.

We were there for quite a while but were given lots of tests which were clearly explained. The staff were highly professional and kind.

At one point my daughter was light headed and the receptionist offered to get biscuits for her.

We were seen by various nurses and a very friendly professional doctor.

Our visit was good from start to finish and we were treated with respect. I was very worried about my daughter but felt she was in safe hands.

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Responses

Response from Paula Tucker, Deputy Chief Nurse, Trust, Surrey and Sussex Healthcare NHS Trust 6 years ago
Paula Tucker
Deputy Chief Nurse, Trust,
Surrey and Sussex Healthcare NHS Trust
Submitted on 20/11/2017 at 08:24
Published on Care Opinion at 08:49


Thank you for your feedback about your experience at East Surrey Emergency Department. I know that the team work hard to ensure patients feel safe and cared for during what can be a frightening time.

I hope your daughter makes a speedy recovery

kind regards

Nicola Shopland

Divisional Chief Nurse Medicine

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