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Outstanding service ENT Dept

Story from nhs.uk

"Outstanding service ENT Dept"

About: Salisbury District Hospital / Ear, Nose and Throat

Having been a long term patient of the ENT Dept, nearly 20 years, i cannot express my sincere thanks to my consultant and their team, also their fantastic secretary who will arrange appointments with the Consultant following my phone calls.

A prime example being today.i was seen by my consultant following a phone call and although i have an appointment for the end of the month,i received a phone call Tuesday saying i was to be seen on the Thursday,despite them not having an Adult clinic that day! I am so grateful to them and their team.No words can truley be enough but i always feel they go 'the extra mile' to help you.Thank You So much.I really do appreciate all the help and care given.

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Responses

Response from Salisbury District Hospital 6 years ago
Salisbury District Hospital

Submitted on 20/11/2017 at 14:18
Published on nhs.uk at 14:33

Dear Debbie, with 20 years experience of the Ear Nose and Throat service at Salisbury Hospital, you are likely to be better placed than most to comment on the care provided. It is great to hear that the team continue to provide such a high standard of care and that on occasions, they go above and beyond to make sure patients receive a first class service. The ENT team will be delighted to receive your comments. Thank you.

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