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My Consultant is amazing!

Story from nhs.uk

"My Consultant is amazing!"

About: Salford Royal / Ear, Nose and Throat

Please pass on my thanks to my Consultant for what was the best doctors consultation I think I have ever had in my life. Not only were they serious about helping me, but was thorough and listened to everything I said. It's rare that I have come into contact with a doctor so willing to help, which is a sad but true statement. My Consultant was amazing. I feel that they have nailed the diagnosis, and because of this I'm hoping I'll finally be able to get the treatment I need from other specialist departments. Please make sure my Consultant finds out that I really appreciated seeing them in clinic today.

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Responses

Response from Salford Royal 6 years ago
Salford Royal

Submitted on 14/12/2017 at 10:54
Published on nhs.uk at 11:31

Dear Ben

Many thanks for taking time to write your review of our services. We always appreciate feedback on our staff and we're delighted to hear that you had a positive experience of our service, and that you were happy with your treatment and that you were taken seriously by those looking after you.

You are indeed right, a pleasant manner, and being put at your ease is what the caring profession and our NHS is all about.

We would be happy to share this with the team, if you could contact our PALS service, we can ensure that your comments reach all who were involved in your care. The PALS team can be contacted on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

Thank you again, and we wish you all the best with your continued recovery.

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