This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent A & E staff"

About: The Royal Victoria Infirmary / Accident & emergency

I was admitted to A & E on a Tuesday morning with severe abdominal pains, vomiting etc.

It's a condition I've had before, which comes on with amazing rapidity,and as I was at work when taken ill, I ended up at the RVI, not a hospital I've ever been to as a patient before.

I was checked in immediately and had an initial assessment and bloods taken within twenty minutes of arrival.

I was in A & E for a total of 7 hours during which time I received treatment for my condition, had an X-Ray, a scan and intravenous fluids/pain relief.

I couldn't have been treated better or with more care or efficiency.

The staff worked together really well as a team and were all friendly, capable and informative.

I was kept aware of everything that was happening, which I think is very important.

It was clearly busy, but the overall feeling was of a very smoothly operating unit.

All of the staff involved in my treatment were lovely.

I was genuinely impressed, and grateful for the care received.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Royal Victoria Infirmary 6 years ago
The Royal Victoria Infirmary
Submitted on 20/11/2017 at 09:09
Published on nhs.uk at 09:31


Thank you so much for you very positive comments regarding your recent attendance at the Emergency Department at the RVI Newcastle. We are pleased you found the team to work collaboratively and that you remained well cared for and informed throughout your visit. We will share your comments with all members of the team and hope you are now feeling better.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k