This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent visit"

About: Guy's and St Thomas' NHS Foundation Trust

I had an appointment with the consultant on Tuesday 14November.I arrived 50 minutes early and was not sure if I had registered my arrival on the screen so asked at the reception desk.Both the receptionist who then checked me in and the one who made my follow up appointment were so helpful and reassuring,I cannot commend them enough. This was followed by me being called 45 minutes early to see the consultant and their very kind and helpful nurse.I was given all the answers to my list of questions without asking any of them! All in all a very impressive and professional team. Grateful thanks to all

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Guy's and St Thomas' NHS Foundation Trust 6 years ago
Guy's and St Thomas' NHS Foundation Trust
Submitted on 11/01/2018 at 17:11
Published on nhs.uk at 19:31


Thank you for taking the time to share you feedback with us. We are pleased to hear that you has such a positive experience at your appointment. It good to hear that reception colleagues helped resolve the check-in issue and that the clinical staff you saw were kind and helpful and addressed the questions you had.

Opinions
Next Response j
Previous Response k