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"Disgusting hospital. Poor care"

About: Kettering General Hospital / Accident and emergency

This hospital lacks care of patient. Totally disgusted also with how I was treated on visiting my mother while they kept her in there for 5 months. 5 months bed blocking they were. My mother went in as she sat on the floor instead of the sofa. I could not get her off the floor as she was a dead weight. They told her to wee in the disposible pants she was wearing as not enough staff to walk her to the loo. She can walk herself there. Now she wets in her pants as that is what they told her to do for 5 months. I was made to feel a complete idiot yet I know my mother better then they do. She has been my mother the whole 55 years of my life. She was made to sit all day so she could not weight bare when she came out. Even her discharge notes have lies on it.

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Responses

Response from Kettering General Hospital 6 years ago
Kettering General Hospital
Submitted on 25/04/2018 at 10:53
Published on nhs.uk at 12:06


Hello, we apologise for the delay in responding to your response, and I am sorry to read of the experience both you and your mother have had. If you would like to discuss this further with a member of the PALS team, please contact 01536 491581.

Kind regards,

Charlotte

PALS

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