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"A visit to Grantham A&E on a Saturday"

About: Grantham & District Hospital / Trauma and orthopaedics United Lincolnshire Hospitals NHS Trust

(as a service user),

I dislocated my right shoulder and was in a lot of pain, all the staff I encountered- Doctors, Nurses and students were all very helpful and professional- I cannot thank them enough for their care. I have not a single bad word to say about them. I felt reassured that I was in the right place and treatment would be provided to me as soon as possible. As I was in some pain, I was not aware of time passing - I felt the time I was waiting before treatment was very reasonable and that my quality of care was excellent as well as the staff working to be efficient with their time. I am very grateful to all at Grantham A& E and praise them for their continued hard work.

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Responses

Response from Teresa Shepherd, A&E Sister, United Lincolnshire Hospitals NHS Trust 6 years ago
Teresa Shepherd
A&E Sister,
United Lincolnshire Hospitals NHS Trust
Submitted on 16/11/2017 at 10:18
Published on Care Opinion at 12:18


Dear MissyDavies,

Thank you very much for this feedback, I am delighted that you felt well looked after and would like to acknowledge the fantastic team that we have here in Grantham A&E.

We all like to receive feedback, and positive feedback such as yours is especially welcome.

I will share your comments with the team.

Teresa Shepherd

Sister - Accident and Emergency Department Grantham

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