The Reception staff (one person in particular) could not be less helpful.
They want to direct you to their website for everything (the website doesn't work by the way) and you get chastised for merely following for a repeat prescription.
In general (and my family have faced the same) the reception staff are rude, abrupt and dismissive. What they seem to be excellent at is turning the phone off for their lunch break which seems to go for about 11/2 hours.
"Unhelpful and ambivalent reception staff"
About: Stock Surgery Stock Surgery Stock CM4 9NF
Posted via nhs.uk
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