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"Excellent A&E experience"

About: Imperial College Healthcare NHS Trust

I came in today with a sprained ankle which I thought might be broken. I was almost immediately assessed and then waited in the waiting room for an hour or so. I then saw a doctor, had an X-ray and was given some crutches - in an out in 90 minutes.

Throughout, the staff were attentive, friendly and very helpful. They communicated very well so I knew what to expect at every turn and helped to make the experience a really good one, considering my pain. It really was a fantastic service - thank you very much for all you do.

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Responses

Response from Imperial College Healthcare NHS Trust 6 years ago
Imperial College Healthcare NHS Trust
Submitted on 15/11/2017 at 09:35
Published on nhs.uk at 10:31


Thank you so much for your lovely feedback which I have passed on to the A&E management team to share with the staff.

Kind regards

Martin

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