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"My experiences at QVH for inpatient surgery..."

About: Queen Victoria Hospital (East Grinstead)

I guess like most people entering hospital, fear of the unknown is not uncommon. However, from the time I entered into reception at the Operating Theatres right through to being discharged, I was always made to feel at ease by the staff. The nurses, anaesthetist, surgeon and support staff were very reassuring and took the time to explain things. Hospitals are not somewhere that I would choose or like to be, but in the case of the QVH I might make an exception.

Thank you for all your kindness, understanding, patience and professionalism

Steve Del-Bianco..

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Response from Queen Victoria Hospital (East Grinstead) 6 years ago
Queen Victoria Hospital (East Grinstead)
Submitted on 22/11/2017 at 09:31
Published on nhs.uk on 23/11/2017 at 03:14


Dear Mr Del-Bianco

Thank you for comment.

Hospitals can be a daunting experience for patients and we are so pleased to hear that you felt well cared for and put ease during your admission.

Such comments mean a great deal to staff as they strive to give quality care to all of our patients and wish to assure you that your posting has been shared with the staff involved with your care.

Once again thank you for sharing your experience with us and we wish you all the best.

Kind regards

Nicolle Ferguson, Patient Experience Manager

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