I had a relative that was extremely dizzy and so they were taken to a and e. They arrived there mid day and were given a bed early next morning. It took them 2 days to perform a scan. We were all worried for two days on what was wrong but people would not tell us. They would say either vertigo or stroke but were not sure until the actual scan happened. I am really disappointed with this service. My relative was walking funny for 2 days so we were all worried. I am not a doctor or in a medical related profession and so it would have been extremely useful to us if someone would inform us on the situation or what was going on. That way we could be less worried. Really disappointed on the way things were managed. We just wanted better communication.
"Really disappointed with the service."
About: Northwick Park Hospital / Accident and emergency Northwick Park Hospital Accident and emergency Harrow HA1 3UJ
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Pamela Mellor