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"Knee Replacement Surgery"

About: Blackheath Hospital

My Mother has been referred to this hospital. we are still waiting to her from the hospital. when I call today they rudely asked to call the Lewisham hospital consultant and put down phone on me.

I am not happy with their customer service and now worried about the surgery.

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Responses

Response from Blackheath Hospital 6 years ago
Blackheath Hospital
Submitted on 26/01/2018 at 14:14
Published on nhs.uk at 16:02


Thank you for taking the time to provide us with feedback.

We are committed to providing the very best possible patient experience and are disappointed that we have not met your expectations on this occasion.

We have shared this with the Manager in charge of our Reception Team. As you have left an anonymous message, we are unable to contact you and provide you with feedback. To discuss this further, please contact the Hospital on 02083187722 and ask to be connected to the Director of Clinical services

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