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"Fabulous treatment!"

About: Lincoln County Hospital

My 92-year-old mother was admitted to LCH following her arrival at A and E with what appeared to be a life-threatening condition. She was seen very promptly and all of the staff we encountered were friendly, efficient and calm. Her blood test results came through very quickly and within two hours of arrival she was on a ward. The doctors explained her condition and the necessary treatment clearly and I was completely confident that she would receive excellent care ( bearing in mind that earlier in the evening I thought she was about to die...). She was transferred to a specialist ward ( gastroenterology) that evening. Her consultant explained the relevant investigatory procedure to us and it was carried out a couple of hours later. They then took the time to go through her results with my husband and I, helping to make sense of the gastroscopy and the treatment she needed. She is now sitting up in bed, delighted still to be with us, and enjoying being well looked after. I cannot recommend the staff enough!

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Responses

Response from Karen Hansord, Senior Sister, Accident and Emergency, United Lincolnshire Hospitals NHS Trust 6 years ago
Karen Hansord
Senior Sister, Accident and Emergency,
United Lincolnshire Hospitals NHS Trust
Submitted on 14/11/2017 at 09:06
Published on Care Opinion at 09:20


Thank you for the post on NHS Choices regarding your mother’s recent visit to A&E.

I am delighted to be able to share this with the nursing and medical team who I know will be pleased with the positive comments you have made, and happy to know your mother is making a good recovery.

Regards

Karen Hansord – A&E Sister

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Response from Alison Strutt, Matron, United Lincolnshire Hospitals NHS Trust 6 years ago
Alison Strutt
Matron,
United Lincolnshire Hospitals NHS Trust
Submitted on 14/11/2017 at 09:10
Published on Care Opinion at 09:20


This is wonderful to read, first of all I am delighted your mum is well and enjoying being looked after.

It is very kind of you to take the time to leave this very positive feedback, which I will have delight in sharing with my team.

Alison Strutt

Ward Sister - Dixon Ward

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