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"Fantastic Experience of Modern Professional NHS"

About: Medway Maritime Hospital / Accident and emergency

Just has a fantastic experience of the NHS. Medway A&E: pleasant, efficient staff who had Anna's digital record to hand; saw a nurse within 5 mins of arriving and a doc within 15. The place was clean, had great toys for the kids, amazing security and skillful, dedicated clinicians. All done in 37 minutes. (parking only £2 and within 50 yards of the door). Anna is fine BTW - bruised coccyx - ouch! No riding today then....

Maybe you don't get thanked very often so....

Thank you!

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 6 years ago
Submitted on 13/11/2017 at 11:41
Published on Care Opinion at 14:03


Thank you very much for your positive comments about Anna's care, which we will be delighted to share them with the Emergency Department Team.

We would like to take this opportunity to wish Anna well as she recovers from her injury.

Kindest regards,

The Patient Experience Team

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