"Crisis care - hasnt existed for us"

My sister lives alone and she is apparently under the care of a psychosis team and sees a psychiatrist . There is a nurse and a social worker involved as well. I and her daughter are the primary carers - we get called all the time by the police because this Trust decide instead of sending crisis workers out of hours or following up with her team in hours it is better to call us.

We cannot cope - it is like being on duty 24hrs a day for weeks on end. Why do the MH Trust give our number to the police instead of doing their job?

When things are going badly - like now - police and sometimes ambulance get called a lot by concerned neighbours, friends and the crisis team themselves. 9 times in the last 3 weeks. The police are told she is unsafe, so they go there - sometimes forcing entry- and then what? They can't remove her under the law so why does the crisis team keep calling them or telling others to call them - including the GP?With NO follow up after from her psychosis team - the psychiatrist apparently stated that the community team are hardly ever notified when the above happens.

The Camden crisis team tell police they have noone to send out at night or at weekends and police get the same response when they ask for the sectioning team (apparently a different team).

All the responses on here from the managers say there is only one worker for each borough on at night who have to take calls and go to A&E. Why aren't there more crisis workers employed at night?

My sister gets so distressed by police coming to her door. She has rung the crisis team herself recently, asking for a woman to speak to and was told 'nope' ( actual word used). All over this site this issue comes up with a stock response that women crisis workers are available but this is untrue as male workers who answer the phone aren't offering this option and in fact refuse to find a female as illustrated by the above incident which is common.

We have rung the crisis team 7/8 times this year requesting the sectioning team and told every single time to take her to A&E. How do we do this when she doesn't know she's ill and won't go? She has very severe psychosis and command hallucinations telling her to kill herself yet this Trust hasn't got a plan on how to support her. Or us. What has happened in the past is police can section her in the street and take her to A&E and then she is put in a filthy room with male security guards for up to 2 days sometimes then sections to hospital for months.

This is so stressful for her, for us, even for the police who complain non stop about the crisis response as they get called out to everyone apparently. It's wrong. She is ill, not a criminal. I feel they are unsafe.