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"Complaints"

About: South Tyneside District Hospital / General medicine

I was recently asmitted to stdh i wisg to make the following compaints and i do require replies.

1.on the menu sheet it mention marmite - when does this start

2. Why can't patients have toast?

3.when is rhe same quality of food going to start at stdh?

4. When are we getting more quality beds as not comfortable?

5.

I ordered bran flakes white brown breat and low fat sprrad and ended up with cornflakes and a white roll and butter and jam

6. Can you not bring a survey out for patients to fill out on catering types of food ( food is catered for dogs.

U.pharmacy should be in hospital ,it can take about 5 hours to get meication?wat you could do is have tbe same idea of the rvi and do one in the hospital and patients can take prescription downstairs and collect theirs.

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Responses

Response from South Tyneside District Hospital 6 years ago
South Tyneside District Hospital
Submitted on 14/11/2017 at 11:48
Published on nhs.uk at 13:32


Thank you for providing feedback on your recent visit to South Tyneside District Hospital. I am sorry to learn that you were unhappy with your experience on this occasion and we will ensure your feedback is shared with the Business Manager of the service.

We would welcome the opportunity to discuss your concerns further to enable a full investigation of the concerns that you have raised. If you would like to contact our Customer Services Department on 0191 404 1072 or e-mail customer.services@stft.nhs.uk and a member of the team will take the necessary details from you.

Thank you for leaving your comments on NHS Choices.

Customer Services Department

South Tyneside NHS Foundation Trust

Telephone: 0191 404 1072

E-mail: customer.services@stft.nhs.uk

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