"ahillies rupture."

I came into A&E with an injury,after 6 hours I was finally sent home in a cast and told I had a ruptured achillies tendon,had follow up appointment and agreed surgery would be best as for my age and activity levels, I was put on trauma list and was told I would receive a phone call to come in ,on 3 occasions i had a call to come in,only to be sent home again and one occasion made to sit in hospital bed till 4pm on a Sunday ,eventually I had surgery done,after waking dazed in recovery room the surgeon quickly and unclearly explained I hadn’t ruptured my Achilles but I think they said muscle above,I probably didn’t need surgery and could of been resolved with the correct scans, on discharge I received a pack of letter and was told I’d have a follow up appointment in 2 weeks,a weeks gone by with no letter,I contacted the hospital yesterday to be passed around and eventually told that all appointments are full ,I’ve contacted pals on 3 occasions only to receive the same generic email ,telling me there sorry and will be in contact once they have and update on my situation,never heard nothing back, the only good thing about QE is the nurses who are amazing job who was kind caring and very professional and the lowest paid, I was told just to come in after 2 weeks if I don’t here nothing and nurse will remove cast,problem is I don’t know exactly what I’ve done and if I need a support boot and further physio therapy, you know full well I’m going to hop in there Friday and be told they don’t know what to do until doctor as seen me, I suppose I’ll get another generic reply to this review as others on this page saying sorry to here this and you can contact pals blah blah blah , the worst hospital I’ve ever been in ,absolutely horrendous.