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"Labour experience at Peterborough maternity unit"

About: Peterborough City Hospital / Maternity

I had my baby on August 15 2016, even though my baby is over a year I really felt I need to review my experience at this hospital. The person who was my midwife was terrible it's been over a year and I still have nightmares about my experience. My midwife had no sympathy what so ever with my labour I was ignored , left alone and I literally felt I will die whilst giving birth, the midwife was rude gave me no reassurance what so ever , this is one of the things you need the most whilst giving birth, this was my third baby after a 7 year gap and what a change and terrible experience it was compared to my first two. I was given no pain relief after begging and begging and they just wouldn't believe that my contractions were happening. They kept saying no it can't be it's too early until they realised they were wrong the whole time and should have listened to my cries, by then it was too late to have any pain relief. It was like they wanted me to suffer and be in pain.

The midwife literally had no connection at all with me.

They wouldn't even give any reassurance. It was the last 10-15 minutes of screaming and in pain another midwife heard me and rushed in, this was my saviour. I was alone screaming with my partner with me in the room who was so worried as my condition was worsening I suffer from asthma and it was like I can't breathe,my midwife left me alone many times even though I was a serious case as I was induced and had to be monitored regularly but I wasn't. When the other midwife heard my screams they ran in held my hand and reassured me, it was like an angel just walked through the door. I remember their name because when they ran into the delivery room that was the first thing I saw their badge and I said please help me. This midwife held my hand as if I had known them for years and helped me so much in the last 15 minutes of my labour. I wish I remembered the first midwifes name but I've forgotton.

But I am writing this as the midwife deserves so much credit for being the midwife that was so caring and instantly connected with me and made me feel safe. I wish no one goes through what i went through my worst experience ever until they came in. The midwife I had during my labour I hope your reading you honestly shouldn't be doing the job your doing. All I needed was some care concern and reassurance but you ignored me and were so rude. I don't know how you reached that position whilst treating patients in this way. And to the other midwife, Thankyou so much Thankyou I do have faith there are some amazing midwifes.

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, North West Anglia NHS Foundation Trust 6 years ago
Lesley Crosby
Deputy Chief Nurse,
North West Anglia NHS Foundation Trust
Submitted on 13/11/2017 at 10:56
Published on Care Opinion at 13:59


I am so sorry to hear about your experience and I am obviously concerned about the comments you have posted. We want to ensure all of our patients receive good quality care and I am disappointed that this is not what has happened in your case.

If you would like to discuss this in more detail please do contact our Patient Advice and Liaison Service on 01733 673405. Once again my apologies that not all of your encounters have been positive.

Regards

Lesley Crosby

Deputy Chief Nurse

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