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Waiting time

Story from nhs.uk

"Waiting time"

About: Freeman Hospital / General surgery

I had a Hernia pre op assessment in April 2017 and am still waiting for the operation.

I have rang several time and am told I am on waiting list ...many apologies etc is what I am told.

It would be nice for the hospital to communicate with me or my doctor to update them.

I have other medical issues that need dealt with and the delay is holding back treatment for things like physio

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Responses

Response from Freeman Hospital 6 years ago
Freeman Hospital

Submitted on 14/11/2017 at 08:42
Published on nhs.uk at 10:30

Thank you for your feedback regarding the poor communication with respect to your wait for an operation. We are sorry for any delay and the lack of communication and we would like to assist you with these concerns. If you could ring Mike Graham, Directorate Manager on 0191 244 8902; or Jill Harvey, Assistant Directorate Manager on 0191 244 8531, we will be able to take a few more details, investigate, and provide you with some more information.

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