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"Excellent Skin Clinic, Ealing Hospital"

About: Ealing Hospital / Dermatology

I am so impressed with this clinic.

Very helpful, kind, co-operative and lovely genuine staff. Excellent service. I nearly fell over (not literally) when I was even offered a cup of tea and biscuits while I waited.

Not that I had to wait long.

I never complain when waiting in any of the departments of the NHS that I have had the good fortune to use over my 38 years living in London, and I am grateful that this country still has one of the world's most remarkable health services ever invented. But I hardly waited this morning for my skin procedure, and the staff remembered me and treated me with genuine care and warm professionalism.

I could not be more happy with the service I have received in the Skin (Dermatology) Clinic.

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 6 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust
Submitted on 10/11/2017 at 16:40
Published on Care Opinion at 16:49


Thank you for this lovely feedback: just what we need to read on a dark Friday afternoon. I am delighted that you were so well looked after and have passed your kind words on to the clinic team.

Our staff awards are currently open and if you would like to make a nomination, please visit: http://www.lnwh.nhs.uk/about-us/staff-excellence-awards-2018/.

With very best wishes

Sue

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