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"Brilliant service and professional staffs"

About: St Lukes Hospital / Breast surgery

Haven’t been to St lukes in 12 years and a lot has changed since then,

As soon as We drove into the car park, found a bay right next to the entrance(perfect),

Walked in and asked at the reception where our destination was, was given precise directions,

Got to the breast screening ward and the receptionist was very very polite and warm, spoke softly with a smile, one automatically felt comfortable, appointment was at 9:25am and for the first time, we was called exactly at 9:25am,

We was welcomed into the examination room by some wonderful nurses and then the doctor came in, another polite professional person, within 20 mins all was done,

Overall 10/10

Fantastic service and fantastic Staffs,

Thank you St Luke’s ??

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Responses

Response from St Lukes Hospital 5 years ago
St Lukes Hospital
Submitted on 04/06/2018 at 23:06
Published on nhs.uk on 06/06/2018 at 03:37


Thank you very much for this lovely feedback and I am so pleased to hear that on what must have been an anxious day, everyone went out of their way to make it as easy as possible for you - that is exactly what we want to hear.

We will of course pass this on and they will be very pleased to hear that they were able to make you feel reassured.

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