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Kind and caring

Story from nhs.uk

"Kind and caring"

About: Burnley General Hospital

My husband as Alzheimer's and had to have cataract surgery, all the staff on ward 6 and the theatre staff treated him with respect and kindness. They are all worth there weight in gold. A vey big thank you to you all.

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Response from Burnley General Hospital 6 years ago
Burnley General Hospital

Submitted on 13/11/2017 at 08:49
Published on nhs.uk at 09:32

Thank you for taking the time to tell us about your husbands recent visit to the Ophthalmology Department at Burnley General Teaching Hospital for cataract surgery.

It is lovely to receive such positive feedback regarding the kind and caring treatment your husband received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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