"Excellent from both the patient point of..."
About: Watford General Hospital Watford General Hospital Watford WD18 0HB
Posted by Pauline G
What I liked
My elderly mother was admitted as an emergency with a broken femur to A & E. She transferred to AAU and then to Cleves Ward (where as of 7/12/10 she remains). The medical treatment, care and compassion shown to my mother from everyone - care staff, nursing staff, physios, doctors - has been outstanding.
Whenever I have phoned the ward for information, I have never been given the impression that they were too busy to speak to me.
Recent reports in the media have denigrated treatment of the elderly in certain hospitals. Watford General (Cleves Ward) should be highlighted as an example of excellent practice in elderly care.