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"Weight"

About: Calvert Health Centre

(as the patient),

After attending my local doctors the other day to see yet another different doctor, I came away feeling rather awful about myself. 

I'd gone in for a routine pill check - height, weight, blood pressure etc. Only then to be met with the fact that my BMI is too high and I'm technically over weight. Sure I've put a little bit of weight on in the past few weeks due to a gym plan and muscle building I've been doing but I'm still slim. BMI does not allow for muscle weight.

I was horrified to then be met with did I want to go back in to the doctors in a months time after setting some weight loss goals. 

Since come away with an even worse body complex than I already had - if this is the treatment I received at 11 and a half stone I dread to think what other larger people are experiencing. 

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Responses

Response from Communications and Engagement Team Leader, City Health Care Partnership CIC 6 years ago
Submitted on 23/11/2017 at 15:14
Published on Care Opinion at 15:37


Dear bmihorrified,

Thank you so much for taking the time to tell your story and I’m sorry about the delaying in responding to what you’ve said. I’m also really sorry that you were unhappy with your experience at our practice and that you were made to feel bad about yourself. The clinicians are here to help, advise and offer support to our patients in whatever way they can but if they have fallen short in this, please get in touch with our Customer Care team on 01482 347627 or email chcp.customercare@nhs.net and they will look into what’s happened. I’d also be really happy to talk to you if you’d like to come and see me to discuss your concerns so I can try and improve your experience at the practice. Please email me at victoria.wilton@nhs.net if you would like to arrange this.

Kind regards,

Victoria Wilton, practice manager.

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