This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Can't imagine how it could be better"

About: Royal Lancaster Infirmary / Cardiology

Spent three days in CCU before being transferred to Blackpool for further treatment. I think that the key to the service provided by all the staff is that they treat an individual rather than a number on a conveyor belt.

A wonderful combination of care, concern and humour (some very dry!) all within the atmosphere of professionalism.

Unfortunately I was discharged to home from Blackpool rather than being returned to Lancaster as originally planned. I was therefor not able to thank everyone in the CCU directly. I hope this review makes up for that in part.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Lancaster Infirmary 6 years ago
Royal Lancaster Infirmary
Submitted on 28/11/2017 at 12:04
Published on nhs.uk on 29/11/2017 at 03:23


Hi Derek, thank you for taking the time to leave us a review. We're so pleased to hear that you felt valued as a person and not just a number during your time with us, and that our staffs' demeanor enhanced your experience. I have passed your comments onto the team, who I know will really appreciate it. Thank you again.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k