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Can never speak to a human

Story from nhs.uk

"Can never speak to a human"

About: Queen Elizabeth I I Hospital / Neurology

I was referred to neurophysiology specialist who was very good and professional but my review is based on the attempt to get the results of the tests. I was told it would be a week. It is now two weeks and I can't get to speak to anyone. It may seem petty but to me as a diabetic with cancer and issues around mobility, this is pretty fundamental.

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Responses

Response from Queen Elizabeth I I Hospital 6 years ago
Queen Elizabeth I I Hospital

Submitted on 09/11/2017 at 19:27
Published on nhs.uk at 20:33

We’re sorry that you’ve had these problems but the reason you can’t get through to anyone is because the team visits the New QEII, it is not based there.

Email us at Generalenquiries.enh-tr@nhs.net with all the details and we will make sure that you are contacted with the results - it’s the least we can do.

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