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Unable to write

Story from nhs.uk

"Unable to write"

About: Medway Maritime Hospital / Accident and emergency

Due to the incompetence of certain members of the orthopaedics team I am unable write a review but when I am ‘fixed’ I will write one so that people are aware that it’s the quality of staff in the upper eschalons of the hierarchy at Medway hospital that will be it’s doenfall not the quantity of medical and nursing staff.

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 6 years ago
Medway NHS Foundation Trust

Submitted on 13/11/2017 at 11:09
Published on Care Opinion at 14:01

Thank you for your feedback.

We are sorry to hear that you are dissatisfied and would like to hear more about your experience. If you are not able to write to explain your dissatisfaction but would like to, our PALS Team (Patient Advice and Liaison Service) will be able to listen to your concerns and advise you. The PALS Team can be contacted on 01634 825004 or medwayft.pals@nhs.net

Alternatively, there is an independent and free advocacy service called POhWER

who will be able to assist you. Their details are:

Telephone - 0300 0031 993 (charged at local rate)

Email - medwayadvocacy@pohwer.net

Post - PO Box 14043, Birmingham, B6 9BL

Website - www.pohwer.net/medway


Kindest regards,

The Patient Experience Team

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