"ridiculous place"

About: Northern General Hospital / Older people's healthcare

We visited from the other side of the city, a ridiculously long journey, but they saw fit to put everything into this old site which is sadder than sad, parking 40 minutes of driving around to get parked, I was about to give in when I got a space, I had earlier dropped my mother off for her appointment and hoped that she would be ok, thankfully she has her marbles and can walk semi ok, not that many can or they wouldn't be visiting. I did have to return to my car before she had finished at they were running .1.5 hours late, I also had to drive around to pick her up again,as she would not have been able to walk back to the car, uneven surfaces, workmen and vehicles, slopes, high pavements. a total mess.

I really don't know who or why decided to put all the needs and welfare into this one site which is out dated and can not take the volume of people let alone cars. the Hallamshire which is our closest hospital seams to do less and more move to this place which is a horrid journey across the city with a sick relative, let alone the parking and then finding your way around this higgledy piggledy mess. total nightmare.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Thank you for leaving feedback, and I am really sorry that your overall experience was not of a good standard and that you encountered a number of difficulties.

If you would like us to investigate any or all of the issues you have raised further, please do not hesitate to contact us. You can do this by contacting our Patient Services Team either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With thanks and kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful