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"Endoscopy Suite staff"

About: East Surrey Hospital

(as the patient),

Despite having to fight for an appointment to have this procedure carried out under a general anesthetic, the care and support I received from the Surgical Admissions Lounge, the Anesthetists, Dr Stenner and his team, and the staff in Endo Recovery was amazing.  Everybody that I came into contact with was kind, empathic, friendly yet professional. 

I was lucky enough to be cared for by Nurse Victoria in Endo Recovery, who looked after me whilst I was trying to not be sick.  She has a great sense of humour and monitored me closely, 

I  was fortunate in that I was able to see Dr Stenner before and after my procedure and it is likely that I will see him again in a month's time.  I feel reassured that he will be carrying out the next steps in my care!

I'm sorry that I didn't catch everyone's name so that I can mention them, but from my perspective and experiences, East Surrey hospital is a great hospital

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Responses

Response from Clare Addison, Matron, Surgery, Surrey and Sussex Healthcare Nhs Trust 6 years ago
Clare Addison
Matron, Surgery,
Surrey and Sussex Healthcare Nhs Trust
Submitted on 09/11/2017 at 16:52
Published on Care Opinion at 16:58


Dear Vicki L

Thank you so much for taking the time to feedback so positively about your recent visit to our Endoscopy department. Your comments will be forwarded to the team and I am sure they will be delighted to know that you felt well cared for by them.

Kind regards

Clare Addison

Matron

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