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She was polite and respectful

Posted By polarisns46

"She was polite and respectful"

About: Bromley Healthcare / Bladder and bowel management (continence)

(as the patient),

I recently visited the bladder and bowel clinic in Biggin Hill, not really a place you want to go but I was very impressed with the lady I saw.

She was polite and respectful and made what could have a not very nice experience into a pleasant experience. 

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 6 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare

Submitted on 08/11/2017 at 11:59
Published on Care Opinion at 16:03


Thank you so much for this excellent feedback.

I am delighted that the experience provided by the staff was so positive.

With Kind regards

Julie

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