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Excellent servie

Story from nhs.uk

"Excellent servie"

About: Ealing Hospital / Accident and emergency

I went into Ealing Hospital A&E with severe chest pains. I was dealt with quickly and efficiently - I had my ECG within 15 minutes of arriving and the doctor as very thorough and explained everything to me very carefully. Also I was given effective pain relief very quickly. I was very impressed and felt I was in safe hands.

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 6 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 07/11/2017 at 19:00
Published on Care Opinion on 08/11/2017 at 15:49

Thank you for this lovely feedback. I'm so pleased that you were well looked after and the teams will be delighted to hear it too.

Since you were kind enough to mention particular staff, I thought I would let you know that our staff awards are currently open. If you would like to make a nomination, please visit: http://www.lnwh.nhs.uk/about-us/staff-excellence-awards-2018/.

Thanks again for your comments. I hope you are recovering well.

Best wishes

Sue

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