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See above!

Story from nhs.uk

"See above!"

About: Heartlands Hospital

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One of the worse hospitals in Birmingham.

During Oct 2010, I was admitted with abdominal pain. This was the first time I was referred to a hospital in 30 years. The nurses were aggressive, unhelpful and the majority have a very bad attiude problem. I would not recommend this hospital to any individual.

To summarise, I found the nurses very unprofessional and wasn't kept informed at all with my treatement etc.

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Responses

Response from Heartlands Hospital 13 years ago
Heartlands Hospital

Submitted on 15/12/2010 at 13:48
Published on nhs.uk on 16/12/2010 at 04:01

Thank you for your comments. We are sorry to hear that you were unhappy with your experience at our Hospital. We are always trying to improve our services and it would be really helpful if you were to contact our Patient Advice and Liasion Service (PALS) on (0121) 424 1212 or email pals@heartofengland.nhs.uk and provide them with more details so we can investigate this further.

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