My partner, who has Parkinson's and Dementia, fell ill last Saturday afternoon and was very frightened .
She appeared to be having a panic attack.
I checked her blood pressure and pulse and was very concerned at a pulse reading of 44. I dialed the 111 service and spoke to a member of staff, who was extremely competent and caring. The member of staff arranged for us to see the Badger doctor at Good Hope within an hour.
We were seen by a Dr who spent at least 45 minutes going very thoroughly through my partner's history and symptoms before arranging for her to be immediately transferred to the AMU.
Again we had only a short wait before being seen by the triage team who again were very thorough and caring, although being very busy. We finally had a likely verdict from a doctor, and were allowed home.
A very stressful few hours but what a brilliiant service! Thank you so much.
"What wonderful service!!!"
About: Good Hope Hospital / Accident & emergency Good Hope Hospital Accident & emergency Sutton Coldfield B75 7RR
Posted via nhs.uk
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