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Horrible

Story from nhs.uk

"Horrible"

About: Queen Elizabeth Hospital / Accident and emergency

A&E is horrible! The staff are rude and they do not want to treat you! I was fobbed off over a month ago and had to return under my GP's instruction and still the problem was not resolved.

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Responses

Response from Queen Elizabeth Hospital 6 years ago
Queen Elizabeth Hospital

Submitted on 09/11/2017 at 13:30
Published on nhs.uk at 16:32

We're sorry to hear about your experience and that you were unhappy with your care at the hospital. What you describe certainly falls short of what we expect for all our patients.

We'd like to understand a little more about what happened so we can look into this for you. If you'd be interested in doing this, you can contact our PALS (Patient Advice and Liaison Service) team on 0800 953 0667 or ghnt.pals.service@nhs.net

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