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Care Opinion

Great support

Posted By J from London

"Great support"

About: Ealing Community Partners - Community Psychological and Mental Health Services / Primary Care Mental Health Service (Ealing)

(as a service user),

I was diagnosed with Bipolar around a year ago.

Very anxious about taking drugs to help.

Great support with this from Primary Care Mental Health.

Feeling like a different person since taking the drugs.

Love the NHS

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Responses

Response from Louise De Haro, Chartered Clinical Psychologist, Deputy Clinical Lead Ealing IAPT, West London NHS Trust 6 years ago
Louise De Haro
Chartered Clinical Psychologist, Deputy Clinical Lead Ealing IAPT,
West London NHS Trust

Submitted on 09/11/2017 at 09:34
Published on Care Opinion at 10:18

Dear "J from London"


The WLMHT services really appreciate you taking the time to write on Care Opinion and that you found the Primary Mental Health Care service supportive with your diagnosis and medication. Your feedback has come through to Ealing IAPT however I will make sure that I pass your comments onto them and I know that they will be delighted to receive it.

Many thanks and best wishes

Dr Louise De Haro, Clinical Psychologist

Deputy Clinical Lead Ealing IApT

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Response from Syril derage, Specialist Practitioner in Recovery & Transitions, West London NHS Trust 6 years ago
Syril derage
Specialist Practitioner in Recovery & Transitions,
West London NHS Trust

Submitted on 15/11/2017 at 12:48
Published on Care Opinion at 16:10


Dear J from London

Thank you for your very kind and positive feedback about your experience, with Ealing Primary Care Mental Health Service. Your positive comment is invaluable for our MH Primary Care Service and will allow us to continue improving and enhancing our services.

We aim to ensure that we always adhere to our Trust Values, Togetherness, Caring, Excellence and Responsibility and our on-going objectives is to ensure and ascertain that we are meeting the needs of our Service User and Carer to the maximum. Our aims and intentions are to promote normalization and independence and ascertain a zero tolerance to stigma and discrimination. Thank you for your feedback with much appreciation and diligence.

Syril Derage- Interim Lead/ Ealing PCMHS

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Response from Robert white, Primary Care Mental Health Services Team Manager, West London NHS Trust 6 years ago
Robert white
Primary Care Mental Health Services Team Manager,
West London NHS Trust

Submitted on 15/11/2017 at 12:52
Published on Care Opinion at 16:10

Dear J,

Many thanks for your feedback, we appreciate your time in writing to us.

I am really pleased to hear that you found the support offered by the team to be helpful and that you are feeling better in yourself.

Best wishes for your continued recovery!

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